A lady from the United Kingdom expressed her displeasure after discovering a fried chicken head in her KFC meal.
The woman, identified only as Gabrielle, turned to the internet earlier this month to share her horrifying experience after purchasing KFC in London’s Twickenham.
— Takeaway Trauma (@takeawaytrauma) December 20, 2021
“I discovered a fried chicken head in my hot wing meal,” Gabrielle writes in the review, which includes a photo of the chicken head that Takeaway Trauma published on social media.
“Ugh, take me off the rest.”
Other social media users have expressed their shock at the horrible finding after the post went viral.
“I wish I could go back in time two minutes and not have witnessed this,” one Instagram user said.
Another user said, “Very awful service.”
@KFC_UKI offered freebies to Gabrielle and she accepted. Issue sorted. Isn't this an amazing way to get things sorted and get 5 star ratings. Next time #KFC can handover 1 free wings to everyone in advance and request them for 5 Star ratings#ratingmatters#publicitymatters
— Himanshu Goyal (@jontygoyal) December 23, 2021
KFC UK quickly replied to the review on Twitter, writing:
“Wow, wow, wow, wow, wow, wow, This photograph actually surprised us.
“Before our employees meticulously prepare everything in our restaurants, we do extremely thorough inspections with our suppliers and partners.”
“However, even the best-laid plans might, on rare instances, go wrong. And this is a one-of-a-kind opportunity.
“It’s something we’ve taken seriously, and we’ve already taken further steps with our suppliers and retrained our personnel to avoid it from occurring again.”
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